records support clerk

The employment outlook will be Moderate for general office support workers (NOC 14100) in Nova Scotia for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• A moderate number of positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.
• High employee turnover in this occupation could lead to additional employment opportunities.

Hiring conditions in this occupation have improved in recent years, with a larger number of job openings. This change has served to reduce competition among jobseekers, and increased the chances of securing a position with less experience. Further, there has been an increase in remote hiring of general office support workers, providing individuals with employment opportunities beyond their geographic area. Office automation technology has reduced the need for workers with a lower skill level so many positions today require both a broader and higher level of skills. Jobseekers may find that holding a post-secondary certificate is now a requirement for many openings. Many employers have a preference for applicants with experience in a broader range of tasks, such as bookkeeping or the management of social media accounts, so applicants with backgrounds in these areas may have more success securing employment.

Here are some key facts about general office support workers in Nova Scotia:

• Approximately 3,950 people work in this occupation.
• General office support workers mainly work in the following sectors:
  • Hospitals (NAICS 622): 32%
  • Federal government public administration (NAICS 911): 10%
  • Other retail stores (NAICS 44-45, except 445): 6%
  • Provincial and territorial public administration (NAICS 912): 6%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 79% compared to 82% for all occupations
  • Part-time workers: 21% compared to 18% for all occupations
• 64% of general office support workers work all year, while 36% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 42 weeks for all occupations.
• Less than 5% of general office support workers are self-employed compared to an average of 11% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 14% compared to 51% for all occupations
  • Women: 86% compared to 49% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 5% compared to 10% for all occupations
  • high school diploma or equivalent: 28% compared to 27% for all occupations
  • apprenticeship or trades certificate or diploma: 13% compared to 12% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 34% compared to 22% for all occupations
  • bachelor's degree: 17% compared to 20% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 10% for all occupations