office clerk

The employment outlook will be Limited for general office support workers (NOC 14100) in Quebec for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• A moderate number of positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.

This occupation is found in most economic sectors, but particularly in services.

Employment is mainly influenced by technological advances and work reorganization. The implementation of office software and the integration of artificial intelligence are now helping managers and professionals do the work themselves or automate many administrative tasks previously assigned to these employees. These new opportunities have also increased employer requirements and reduced the demand for workforce, in favour of more versatile occupations that require a higher level of education.

Here are some key facts about general office support workers in Quebec:

• Approximately 16,200 people work in this occupation.
• General office support workers mainly work in the following sectors:
  • Finance, insurance, real estate and leasing (NAICS 52, 53): 10%
  • Provincial and territorial public administration (NAICS 912): 9%
  • Other retail stores (NAICS 44-45, except 445): 8%
  • Federal government public administration (NAICS 911): 6%
  • Hospitals (NAICS 622): 6%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 77% compared to 82% for all occupations
  • Part-time workers: 23% compared to 18% for all occupations
• 63% of general office support workers work all year, while 37% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 43 weeks for all occupations.
• Less than 5% of general office support workers are self-employed compared to an average of 12% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 22% compared to 52% for all occupations
  • Women: 78% compared to 48% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 8% compared to 12% for all occupations
  • high school diploma or equivalent: 28% compared to 19% for all occupations
  • apprenticeship or trades certificate or diploma: 17% compared to 19% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 28% compared to 22% for all occupations
  • bachelor's degree: 14% compared to 17% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 11% for all occupations